Reference

ibcmax Privacy Policy for Your Account Data

Our ibcmax Privacy Policy explains what we collect when you open an account, check DANA or QRIS status, and move between devices.

Account recordsWallet activityCookie choicesData requests
ibcmax ibcmax Privacy Policy for Your Account Data
PRIVACY SUPPORT

Get Help With Account Data

A clear contact path helps when a privacy question sits beside a login or wallet issue.

Account support route Use the signed-in account support path for questions about profile details, verification records, device…
Payment status request For DANA, OVO, GoPay, QRIS, or bank transfer records, send the receipt reference and…
Privacy change request Ask us to access, correct, or remove eligible data through the privacy contact route…
HANDLING YOUR DATA

How We Handle Account Privacy

Privacy controls work best when each account step has a clear data reason. We separate account security records from ordinary browsing signals, limit payment references to reconciliation and…

Account security

We record sign-in and verification events to protect your account.

Payment references

DANA, OVO, GoPay, QRIS, virtual account, and bank transfer records help us match receipts with account activity without asking you…

Cookie controls

Cookies can remember session choices and help us understand technical faults.

Device signals

Your mobile or desktop browser may provide device and session signals used for security, troubleshooting, and page delivery.

Retention periods

We keep account, payment, and support records only as long as needed for the stated service, security checks, dispute handling…

Your data requests

You can ask for a copy, correction, or eligible deletion of your personal data.

Privacy Policy Questions Before Account Access

These answers address the searches we receive about the ibcmax Privacy Policy, from wallet records to device cookies. If your situation involves a specific account or receipt, use the privacy contact path after signing in and avoid sending passwords.

The ibcmax Privacy Policy covers account details, verification records, sign-in events, device signals, cookies, support messages, and payment references connected with DANA, OVO, GoPay, QRIS, and bank transfer activity.

We use account and payment data to create access, confirm verification, match a QRIS or wallet receipt, investigate a status question, protect against misuse, and meet applicable legal duties where local law permits.

Use the privacy contact route shown through your signed-in account. State whether you want access, correction, or eligible removal, and provide enough account detail for identity checking without sharing a password.

Yes. The Privacy Policy covers transaction references and status data associated with DANA, QRIS, OVO, GoPay, virtual account, and bank transfer activity when those records connect to your ibcmax account.

Cookies can maintain a session, remember selected settings, and help identify technical faults. You can adjust browser cookie controls, but limiting them may make signed-in steps or device checks repeat.

Retention depends on the record and its purpose. We assess account, payment, security, and support data after service, dispute, security, and legal needs have ended, subject to applicable requirements.

You can request correction or eligible removal through the privacy contact route. We verify your identity, explain records that must remain for legal or dispute reasons, and confirm the resulting action.